Managed IT Services for Accounting Firms (Houston CPAs & Tax Practices)
Accounting firms run on deadlines. When your tax software freezes, email gets compromised, or your server slows down the week returns are due, it’s not “an IT issue” — it’s lost billable time, client trust, and risk exposure.
Texas Technology Group (TTG) provides managed IT services built for accounting and CPA offices that need secure uptime, fast support, and compliance-ready controls — without the overhead of an internal IT department. We support the systems you depend on every day: Microsoft 365, file sharing, secure remote work, backups, and the accounting platforms your firm runs on
Direct-dial support — no call centers
You get a real team that knows your environment, not a rotating queue of strangers. TTG emphasizes direct-dial support with no call centers and Houston-based engineers for faster, more personalized service.
Proactive monitoring that prevents downtime
Accounting firms can’t afford surprises during peak seasons. TTG operates with 24/7 monitoring and automated alerts as part of managed services coverage.
Predictable monthly support with clear expectations
TTG’s managed services are delivered with defined service levels, including 99.9% uptime (For systems under active management and prioritized response times).
Vendor-agnostic procurement + better value
The IT problems accounting firms face
and how we solve them
Tax season performance and reliability
When your firm is under load, small issues become major outages. We stabilize your systems before peak periods, monitor continuously, and remediate problems early.
Business email compromise (BEC) + phishing risk
Secure file sharing and remote work
Whether your team is in-office, hybrid, or fully remote, we deliver secure remote access patterns (VPN/Zero Trust approaches, as appropriate), device management, and least-privilege controls to keep sensitive financial data protected.
Backup, disaster recovery, and ransomware readiness
We implement automated backups and tested recovery workflows so ransomware, theft, or hardware failure doesn’t become a firm-ending event.
What’s included: Managed IT Services
for Accounting Firms
We support the IT environment these tools depend on (workstations, permissions, storage, performance, remote access, printing/scanning), and we routinely assist firms running platforms like QuickBooks, Xero, Sage, and similar systems!
24/7 Help Desk + Onsite/Remote Support
Get responsive support for everyday issues (passwords, printers, login problems, Teams/Outlook issues) and urgent incidents. TTG’s managed services include clear priority-based response targets.
24/7 Monitoring + Patch Management
Continuous monitoring with automated alerting and proactive patching reduces downtime and security exposure.
Microsoft 365 Management (Email, Teams, SharePoint, OneDrive)
We manage identities, access, permissions, security baselines, and ongoing operations for Microsoft 365 environments. (This is a major productivity lever for accounting teams.)
Endpoint Security + Threat Monitoring
Layered security across laptops/desktops/servers — including hardening, malware defenses, and operational monitoring aligned to regulated-data environments.
Firewall, Network, and Wi‑Fi Management
Secure network segmentation, rule management, remote access, and stability improvements — tuned for office workflows and secure client communications.
Backup + Disaster Recovery
Automated backups, recovery planning, and continuity design so your firm can keep operating even after an outage or incident.
Compliance & Security: Built for regulated financial data
Many accounting and tax practices fall under federal expectations to maintain safeguards for sensitive customer/taxpayer information.
FTC’s Safeguards Rule
The FTC’s Safeguards Rule (GLBA) sets standards for developing and maintaining administrative/technical/physical safeguards for customer information, and it explicitly applies to covered “financial institutions,” including tax preparation firms listed among examples in the scope language.
IRS’s Publication 4557 (Rev. 5-2024)
The IRS’s Publication 4557 (Rev. 5-2024), Safeguarding Taxpayer Data, explains that protecting taxpayer data is a legal necessity and directs tax preparers to the FTC Safeguards Rule and written security planning expectations.
How TTG helps accounting firms operationalize this:
- Identity security (MFA, conditional access patterns, least privilege)
- Device standards, encryption posture, and patch discipline
- Email security + anti-phishing controls
- Backup + tested recovery
- Vendor/third-party access controls and auditing-ready documentation patterns
TTG Service Levels
TTG documents service level commitments for managed services, including:
24/7 Monitoring
Support response targets such as:
Critical: within 1 hour, High: within 4 hours, Normal: within 1 business day
Do you support accounting software like QuickBooks and Xero?
Yes — we support the systems those platforms rely on (workstations, access, storage, Microsoft 365, remote work, printing/scanning, and performance). We’ll document what your firm uses and support it as part of your managed environment.