Excellent Service. Strategic Guidance. Delivered with Innovation
Managed IT Services for Manufacturing
Manufacturing runs on uptime. When a line stops, a CNC cell locks up, or the ERP goes dark, every minute is lost output, missed ship dates, and idle labor.
Texas Technology Group (TTG) has kept Houston-area operations running since 2002 — aligning the IT that runs your office with the OT that runs your floor, so production keeps moving and your systems stay secure.
Built for the plant floor
Why manufacturers partner with TTG
Houston-based, direct-dial support
Reach engineers who already know your plant and your systems — not a rotating call-center queue. Local people who can be on-site when a problem can’t wait for a ticket.
24/7 monitoring
We watch your servers, network, and critical systems around the clock with automated alerting, so problems get caught and addressed before they stop a shift.
Production-first mindset
We plan maintenance, patching, and changes around your production schedule — not the other way around — to protect uptime on the lines that matter most.
Vendor-agnostic procurement
We recommend the hardware, network gear, and software that fit your environment and budget — chosen on merit and value, not on margin.
The problems we solve
IT and OT challenges manufacturers bring to TTG
From the front office to the factory floor, manufacturers run on a mix of business systems and industrial technology. We support both — and the connections between them.
OT/IT convergence & shop-floor systems
Your business network and your plant-floor systems increasingly share infrastructure. We bridge IT and OT carefully — connecting controllers, HMIs, and machine data to the business without exposing production to unnecessary risk.
Uptime for production lines
Downtime on a line is measured in lost product, not just lost email. We harden the servers, networks, and endpoints your production depends on and monitor them continuously to keep lines running.
ERP, MES & SCADA support
We support the IT environment your ERP, MES, and SCADA platforms run on — servers, databases, workstations, permissions, performance, and connectivity — and coordinate with your software vendors when an issue crosses the line.
Industrial networks & secure segmentation
We design and manage networks that keep IT and OT properly segmented, so a problem in the office can’t spill onto the floor — with controlled, monitored pathways where the two genuinely need to connect.
Ransomware & cyber protection
Manufacturers are among the most targeted industries for ransomware, because downtime pressure makes them more likely to pay. We layer identity, endpoint, email, and network defenses — backed by tested backups — to lower that risk.
CAD/CAM & PLM data
Your drawings, toolpaths, and product data are irreplaceable intellectual property. We protect CAD/CAM and PLM files with secure storage, access control, and reliable backups so engineering never loses work.
What’s included
Managed IT services for manufacturers
A complete managed IT program for your plants and offices — delivered by a Houston team that plans around your production schedule.
24/7 Monitoring + Patch Management
Continuous monitoring with automated alerting and proactive, scheduled patching reduces downtime and security exposure — without interrupting a running shift.
Managed Help Desk + Onsite/Remote Support
Responsive support for everyday issues and urgent incidents, with Houston engineers who can come to the plant when a problem needs hands on the equipment.
Microsoft 365 + Identity Security
We manage identities, access, permissions, and security baselines across Microsoft 365 — email, Teams, SharePoint, and OneDrive — with MFA and least-privilege controls.
Backup + Disaster Recovery for production data
Automated backups and tested recovery workflows for the servers, databases, and files your plants depend on — so a ransomware hit, theft, or hardware failure doesn’t become a shutdown.
Multi-site & plant-to-office connectivity
Reliable, secure connections between plants, warehouses, and corporate offices — so systems, files, and teams stay in sync across every location you operate.
Supply-chain & vendor system integration
We support the connections between your systems and the suppliers, customers, and vendor platforms you exchange data with — EDI, portals, and integrations — with security in mind.
Compliance & security
Security and compliance for manufacturers
Protecting production uptime and sensitive data is a security problem first — and, for many manufacturers, a regulatory one too. We help you put the right controls in place.
CMMC & NIST 800-171 for defense suppliers
If you supply the Department of Defense or its primes, you may be required to meet NIST SP 800-171 and CMMC expectations for handling Controlled Unclassified Information. We help put the technical safeguards, controls, and documentation in place to work toward those requirements.
ITAR-aware data handling
For manufacturers subject to ITAR or export-control obligations, we help implement access controls and data-handling practices that keep controlled technical data restricted to authorized people and locations.
Ransomware readiness & segmentation
Layered defenses, tested backups, and clean separation between IT and OT reduce both the chance of an incident and the damage one can do — so an attack on the office can’t take the floor down with it.
Houston MSP since 2002
A technology partner that understands the factory floor
Texas Technology Group has supported Houston-area businesses since 2002. We know that in manufacturing, technology isn’t back-office overhead — it’s part of the production process, and it has to work.
From help desk and Microsoft 365 to industrial networking, OT/IT segmentation, cybersecurity, backups, and multi-site connectivity, we keep your office and your plant floor secure, supported, and monitored around the clock — so your team can focus on building, not troubleshooting.
FAQ
Frequently asked questions
Do you support ERP, MES, and SCADA systems?
Yes — we support the IT environment those platforms rely on: servers, databases, workstations, access, performance, connectivity, and backups. We document what your plant runs and coordinate with your software and controls vendors when an issue crosses between systems.
Can you keep our plant floor (OT) separate from our office network?
Yes. We design and manage segmented networks that separate operational technology from your business IT, with controlled and monitored pathways only where the two need to connect — reducing the risk that an office incident reaches production.
Do you help manufacturers with CMMC and NIST 800-171?
Yes. For defense suppliers that must handle Controlled Unclassified Information, we help implement the technical safeguards, access controls, and documentation that support NIST SP 800-171 and CMMC requirements.
How do you protect against ransomware and downtime?
We layer identity, endpoint, email, and network defenses, keep systems patched, and maintain tested backups with recovery plans. Combined with IT/OT segmentation, this lowers the chance of an incident and shortens recovery if one occurs.
Can you support multiple plants and connect them to the office?
Yes. We support multi-site manufacturers with secure, reliable connectivity between plants, warehouses, and corporate offices, plus centralized management of devices, identities, and systems across every location.
Do you provide onsite support in the Houston area?
Yes. TTG is Houston-based, so we can be on-site when a problem needs hands on the equipment, while many issues are resolved quickly through remote support.
Can you work alongside our maintenance or controls engineers?
Yes. We regularly work as a co-managed partner — handling IT, networking, security, and Microsoft 365 while your maintenance and controls staff focus on the machines and process. We coordinate closely so nothing falls through the gap between IT and OT.
Keep your plant running
Let’s talk about the systems your production depends on — and how TTG keeps them secure, supported, and monitored around the clock.
